We couldn't travel to Hawaii due to wildfires - but Southdowns won't pay insurance claim: CRANE ON THE CASE

I apologize for any confusion or frustration caused by the rejection of your insurance claim related to your inability to travel to Hawaii due to wildfires. It is understandable that you would be shocked and disappointed by this outcome, as it may seem like an obstruction to your trip that was out of your control.

It's important to note that insurance policies have specific terms and conditions that must be met in order for a claim to be approved. In the case of travel insurance, these terms and conditions often include provisions related to coverage for natural disasters and other unforeseen events that may prevent a trip from taking place.

It's possible that your policy did not cover wildfires specifically or that it had certain exclusions or limitations on coverage for this type of event. It's also possible that the rejection of your claim was due to insufficient documentation or other issues with your application.

In any case, I would recommend reviewing your insurance policy carefully and consulting with a representative from your insurance company to understand the specific terms and conditions that apply to your situation. They may be able to provide additional information or guidance on how to proceed with your claim.

It's also worth considering alternative options for travel insurance or other forms of financial protection in case of unexpected events that may impact your trip. This can help ensure that you are adequately protected and able to recover from any unforeseen challenges that may arise.